I had booked my wax for a certain time and was made to wait at least half an hour. Therefore I asked when I was to be seen as my appointment was running late and I had other commitments. They then took me through to the room to get ready. I was quite disappointed to not have been seen on time. However the beautician who did my wax was lovely and very friendly. She also did my whole wax to a really good level and I was very pleased with the result. Overall it was a great wax but having to wait when you have an appointment time is disappointing.
Anita, my beautician was very lovely and very patient with me. Highly recommend her.
I was more than 40 mins early to my appointment, and they didn’t make me wait. they saw quite quickly as well. very pleased.
Extremely friendly staff, but specifically booked time & date for treatment so that I could get a specific member of staff, but still got someone else. This has happened before. Though happy with service, I think if you book a specific member of staff, they should inform if that member is not in so you can decide whether you wish to keep or change the appointment.