I had my haircut done by Lilli, and she was very professional. She gave me exactly the style I asked for, and I absolutely love it! It was a great experience.
The salon did not seem to be aware of my appointment, I had booked using the Treatwell app and the salon did not seem to appreciate bookings via Treatwell. I was made to wait over 20 minutes while being told it I would be seen "in a few minutes". I offered to leave and requested a refund which the salon said it could not action, that Treatwell needed to action the refund as I paid via Treatwell. I tried getting hold of Treatwell but they take over 24 hours to reply & did not refund either