I was unhappy with my experience. I clearly asked for a Hollywood wax but to leave a triangle on top, just cleaned and trimmed. However, Kiran waxed the triangle area anyway and insisted it was better to remove everything. That was not my personal preference, and I wasn’t asked before the decision was made. I don’t think it’s appropriate to make choices for a customer without confirming first. The positioning during the service was also uncomfortable. Overall, I left unsatisfied.