I've asked for a short bob haircut and she shaved the back of my head for about 10cm. I thought I am going to die. I've had to go to another salon the next day to try to fix the mess she did with my hair. That costed me another £60 and they had to cut my hair sort because it was nothing else they could have done. Even like that the back of my head is shaved and looks really bad. I can't believe this person works as a hairdresser!!!!