I asked to have my hair cut which she did well but then I asked if they could make my hair a softer brown which turned out orange. I left and came back and told them my hair was orange. They said they would fix it and it still came out orange. They then said I need to do my roots. I had to go and by colour to sort out my roots. Had I have known I wouldn’t have touched my hair. They should have told me before that I would need colour on my roots. I am furious and it is still orange. 😳