I had 4 missed calls in the morning from the salon as they wanted me to come in earlier but they didn’t leave a message. They obviously gave my appointment to someone else. I got an email at 11 am saying they wanted me to come in at 10:50 instead of 11:10! Very poor communication. As it happened I pitched up early and didn’t mind having an earlier appointment but what if I had come bang on time only to be told they would not do my hair as they had given my slot away? Very unprofessional