Ferda was very kind and considerate to my situation as I am hard of hearing. I realised after I left that I paid for head massage too and I don’t think I received this so I am quite disappointed about that as I paid a fair bit of money.
- Worst salon experience, customer service
- Paid 31 pounds for 55 min treatment got a rushed 20 min cut. 5 min wash, 10 min cut and 8 min blow dry
- Was seen 40 min late
- Chan was talking more to previous client than doing her hair therefore the delay
- Constantly moaning and complaining about how long their day has been
- hair was smelling burnt
- talking to her partner on the phone mid way doing my hair
- did not receive my treatment that I paid for
It was amazing service and the atmosphere was lively too. Talking about the haircut, Blow dry and Hair-wash; it was upto the expectation and the hairdresser freda made sure I was comfortable with it. I just felt the head massage was just for a couple of minute which could have been for more period. but overall the service as well the charges and discounts available through Treatwell app was fantastic.