Supercuts - Ilford Reviews

The Exchange Mall, Level 2, The High Road, Ilford, IG11AS , Grater London, , Tel: 020 8050 5017

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Reviews are written by customers after their visit.

4.6
3797 reviews

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Written by our customers, so you know what to expect at each and every venue.
I booked a haircut for 11.30am, turned up at the place only to find a notice on the door saying staff training. I don’t understand why I was even able to book if Supercuts where not open. Super annoyed as I travelled 20 min with my child for his haircut. At the very least a phone call to cancel the appt would have been courteous. I have visited before and was very happy with Chan who cut my daughters hair it’s a shame the booking system/cancellation this time was wack
Ferda was very kind and considerate to my situation as I am hard of hearing. I realised after I left that I paid for head massage too and I don’t think I received this so I am quite disappointed about that as I paid a fair bit of money.
Perfect hair colouring, loving the hairstyle and overall we r really happy with our hair
- Worst salon experience, customer service - Paid 31 pounds for 55 min treatment got a rushed 20 min cut. 5 min wash, 10 min cut and 8 min blow dry - Was seen 40 min late - Chan was talking more to previous client than doing her hair therefore the delay - Constantly moaning and complaining about how long their day has been - hair was smelling burnt - talking to her partner on the phone mid way doing my hair - did not receive my treatment that I paid for
I had a great experience today. Ferda was lovely and very professional. My haircut was better than expected! Will definitely go back