Ferda who cut my hair was welcoming, polite and professional. She clearly has the experience and I was completely happy with the result however, I am not convinced that it makes good business sense for there to be only one person on duty. Ferda appeared uncomfortable with having to keep leaving her client (me) to answer the phone and deal with customers looking for an appointment. Enforcing this inadequate staffing structure tells me that management do not value the customer or the employee.
I had my very long hair cut and styled by Ferda. She was extremely professional, and explained what she was doing step by step as she expertly washed, conditioned, cut and blow-dried my hair. The salon itself was very clean and all staff were friendly. I am so pleased with the result and would 100% recommend! I received numerous compliments after the cut, thanks Ferda!