I’m incredibly disappointed with my experience. My hair wash was terrible, the hairdresser shampooed once and was not thorough. I wasn’t asked about what style i would like my blow dry- this again was rushed and disappointing. Wouldn’t recommend.
Always happy to come here as the staff are so good at making you feel at ease and always happy to listen to the customer and discuss what would be a good cut or style.
I always feel valued and well taken care off, which is so important as an older woman.
Sonia, wasn't at all friendly and rushed my hair wash. Sam who was serving another customer next to me took her time with her client and gave a nice deep hair wash whereas Sonia didn't even let the treatment sit for long enough. I didn't want blunt cuts as my hair is very thick and asked her to blend the ends but she just ignored me. My wash, cut, blow dry with moisture boost all only took 20mins when the app was for 45mins. Very rushed and unprofessional.