Ok so i didn’t have the toner so ignore that in my review, I had low lights as I am going grey and the lowlights leave some of the grey and cover some. I’ve been back to Lachlan many times he is great! He listens and can give me a very bespoke coloring service which I am very happy with. I also managed to grow my hair to the longest it’s been for many years . So overall super happy and highly recommended the only issue is sometimes getting an appointment as they are so busy