I've found my new local masseuse, Laura was attentive, and through, she listens & asks lots of questions & not in a rush to get the next person in! Environment was very welcoming and cozy, i felt relaxed and at ease the entire time, i will be a recurring appointment with her and she manged to get me relaxed & unknotted and for someone who carries a lot of stress in my neck and shoulders, she did an amazing job of kneading them out. There was no pressure to re-book & made a next appt easily.