My hairdresser was fantastic, I explained how I wanted it and she did the job perfectly. I was hoping for more response from her however (she didn't say a word the entire time) as she knows hair better than I do. I was ranting on about what I want but I would've liked to get some feedback on whether the haircut would suit me or not.
The staff could've been more friendly.
It was good overall, but not super-impressive. Staff spoke very poor English and i hardly understood them.
I booked this one because it said i can tie my hair in ponytail or wash it after the keratin treatment, only to find out on the spot that best results are if i do not wash my hair for 3 days. Basically, i could have gone elsewhere in West London and pay less for the same procedure.
I didn't have a good experience here. The salon is not clean at all and I've ended up with an eye infection as they used dirty tools for my treatment. When I told them this had happened I got told I was being ridiculous and it couldn't be possible. A very unhappy experience and I would advise you stay away from this place.