I have two sides to this --- I was really happy with the end result of my hair cut, which is really the most important part. The experience was really strange and overall I wouldn't want it again. I walked in and the guy on the front desk invited me to take a seat at the back. I sat down and the two women (one was the hairdresser and one seemed to be her friend) just looked at me and eventually said they'd get going on my hair in a minute. I just felt like I was an inconvenience from there on out. At one point the guy from the front desk (who was super nice) but he was clumsily drying my hair while my hairstylist went to help another hairstylist do another woman's hair in the middle of my appointment! I had paid for a blow dry so I was really confused and annoyed, frankly. I stopped him and asked whether the hair stylist was going to do the blow dry. She said she was coming back and did it, and did a great job in the end. So, like I say, I was pleased with my hair but had a pretty bad experience and believe you will be treated as a valued customer elsewhere.
I had a great experience at Tandis. I booked last minute via treatwell for a facial and was pleasantly surprised when I got to the venue as it had an edge decor and friendly staff. My facial was very relaxing and the therapist was very gentle and he made me feel very comfortable. I would certainly return next time I am in Birmingham as the experience from booking to completion was easy and stress-free. 5*!
One of the few places I found that will do a dry cut and it was done really well. The service is very friendly and they make an excellent cup of coffee! The facial I had downstairs was amazingly soothing- I enjoyed the steamer on my face and the gentle products, but I have to say my skin has stayed cleaner afterwards at my usual venue. That said, a massage was thrown in at the end so for a relaxing experience, this was a real treat.
When I arrived I had a lovely introduction from the staff there. However downstairs, the treatment room was fairly run down and stark. The wax itself was good but I just felt it was a bit rushed and I wasn't told anything about the type of wax that was going to be used, not cleaned down etc, which I expected from previous waxing experiences. Lovely woman though thank you! And great value for money.