Highlights were patchy and turned my hair orange. I’ve never had a red tone show up with highlights before, I have medium blonde hair anyway and Always have it highlighted - never before, and never so patchy too :( I was so upset. I’ve never needed even a toner but Tania applied the toner free of charge as I think she knew it wasn’t great - I appreciated that. The price is cheap but took 5 hours overall&still didn’t look anything like the nice blonde highlights I get paying a bit more elsewhere