The staff were perfectly friendly and welcoming, and Magda was perfectly pleasant.
I think the place is quite new, so it's not entirely furbished yet. The treatment room is underground, and very clean. It wouldn't be described as luxury, but it was enough for what I needed.
What I'm confused about is my lash lift. I finished the treatment, and looked in the mirror, and there was hardly a "lift" or curl to my lashes. There was a slight lift compared to beforehand, but I can't really see much of a difference (and I have long lashes). Even Magda was confused, and couldn't explain why. Judging from others' results online and people I know, there is supposed to be a more dramatic lift. I'm annoyed to be honest that I paid that amount of money for a very mediocre result. And I can understand if it wasn't Magda's fault for whatever reason. However, there wasn't really an effort to rectify it.
Overall, it was a pleasant enough experience. But the treatment itself didn't work, and I wasn't offered anything to repair the issue.
The staff were really nice and welcoming. Jay was great and made me feel comfortable with my experience. I went back to refill a couple of days after but that was due to the fact that I had not explained exactly what I wanted. I spoke to Tasha and she explained that it can be sorted. I will definitely keep returning.
Amazing as always, a natural set of lashes or LVL whatever I decide on Tashas always delivers the most amazing results. So talented and skilled, I highly recommend her!