The staff are welcoming and lovely! You cannot fault them. However, I have been getting Keratin treatment for about 4 years now (pretty much since I first heard of it) and I am fully aware of how the final product is meant to look. I booked this salon because I read some great reviews. I have pretty wavy, thick hair and know that the end result is meant to be relaxed and taking out the frizz. After the treatment I received a few weeks ago, my hair didn't feel any different. I did as I was advised, straighten everyday, do not wet hair, no hair elastics, no gym and I even washed my hair after 3 days, not the 24 hours. I also bought the products to take care of my hair and after 2 weeks, I have not noticed any difference to my hair whatsoever. I have just as much frizz, it takes just as long to straighten/blow dry. (I know it is heat activated) and furthermore, I am going to Cuba tomorrow and I dread how unmanageable my hair will be since this was the sole purpose of getting this treatment at this time.
Thoroughly disappointed with this end result.