It was great! The treatment was amazing. The Dr was really knowledgeable,I felt super relaxed after! There was a technical glitch with TW which meant they had to stay open. Everything was great except the £25 "Covid-19 cover charge" and then trying to sell me a £500 treatment package when I was trying to leave. Lockdown has been hard on all of us, it wasn't nice to be made to feel like I had to make an additional purchase in addition to the £100 I'd already spent.
It was ok. The fact that you get told you must have a £25 consultation before your treatment isn’t great, but I understand the need for it. Perhaps it would be better if this was included in the cost on Treatwell so there are no hidden surprises. Treatment was good but felt that there could have been a bit more specific/localised treatment as well.
Loved the acupuncture, but did not love turning up to the appointment having pre-paid for the acupuncture to be hit with another unpublicised "consultation fee" of £25. Felt quite scammed by it, had no choice other than to pay or to leave, but I'd already pre-paid £44 for the acupuncture. Be warned they will sting you for a sudden hidden charge - Treatwell why are they not forced to publish this charge?
Disappointed to have to pay a consultation £25 before any treatment even after purchasing a 2 hour package.
Treatment was good. However attempts to upsell, traditional medication for physical issues I don’t believe I have, and then attempts to get deposits etc. the service was as great despite this.