The room with its soft lighting, background music and pleasant layout was good. The masseuse was friendly. I booked a deep massage because I have lots of muscle-knots due to stress. I found this massage a painful experience, possibly because the muscles were not warmed up and relaxed before the deep prodding began. I liked my first session when the bed-heater was on, the oil warmer and when more time seemed to be taken to relax muscles before attacking the knots.