Thai London Therapy - Marylebone Reviews
60-61 Rossmore Road, Marylebone, London, NW1 6RB
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5814 reviews
I have traveled quite a lot and visited various places. However this venue tops it all and it certainly offers one of the best massages in London. I received a mix of hot stone and deep tissue which was very relaxing, and the masseuse was so friendly. It was quite hard to find the venue as said in all other reviews, but the receptionist didn't hesitate to call me and tell me the exact location when I was running a bit late (trust me it must have been quite hard for her not to be pressurising but she was just so lovely). I will definitely visit this place again. After the treatment I can write a review without my shoulder killing me!
I would NOT recommend this place! 30 minutes after my appointment was due to start I politely asked how long I would have to wait as I would need to pick up my daughter. The manager told me another 10 minutes. When I said I wasn't sure if I would then be able to fit in my 2 hour 'luxury' treatment, I was told they could rush it or give me a full refund. As it had taken an hour each way to travel there, I reluctantly decided to wait. (Apparently some clients had arrived late and rather than rush their treatments, they made me wait over 40 minutes for mine). When I was eventually seen, the therapist did my manicure in the waiting area on a cushion balanced on a stool. With my arms outstretched and nothing to support my forearms or elbows, my back was aching after an hour! Also, my hands were not soaked and were repeatedly wiped over with alcohol gel. It was far from luxurious. A room was finally free for my pedicure. This was much better. The therapist did a good job but their selection of varnish was very poor - on quality and choice of colour (if you wanted something natural).
I'm not sure if they just over-subscribed on the offers as I'd never been here before, but the customer service was awful.
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I only go to Thai London Therapy since it opened in Rossmore Road, as its owner and staff are very professional and nice and the treatments' quality/price is amazing!
Really nice staff, who are well trained in Thai massages. Nice clean venue with good ambienece. Good value for money, will definately go back and try the organic fascial next time round.
Thai Massage
As another customer pointed out the place is a bit difficult to find and does not look attractive but staff are very helpfull and the massage rooms are simple and clean. Very good massage and most detailed manicure I had in the UK
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