No pre massage consultation was taken. Therapist performed me a number of excessively painful stretches, and I had to oask her to go easy on a number of occasions. I also only received 60 mins instead of the 90 mins I paid for. Very disappointed that they only offered me money off a future treatment for the shortfall & Treatwell have asked me to go back to resolve the dispute with them directly which I'm not comfortable doing. Sadly I won't be returning.
Lily was fabulous- checked what I wanted and that pressure etc was right. Clearly had knowledge of muscular skeletal system as she hit all the sore spots 😅 thanks!