I decided last minute to book a massage for the next day, which I think may have created some issues with double booking, as when I turned up I had to wait 20 minutes, and when I arrived no one was around - slightly frustrating as it threw the rest of my day's schedule out.
The massage was okay but not amazing, but I overheard the lady booked at the same time as me saying she really enjoyed hers, so I'm totally willing to concede that I'm sure they are usually much better. I booked the Thai/Swedish combo and if I did it again I'd get a solely Thai one as I enjoyed the Thai elements far more. The massage staff were all friendly.
The lady who owns the spa is lovely, however what should have been a 1h20 appointment took 3h30! She explained that all her staff had called in sick that day so she was on her own. But the spa was very cosy and I wasn't in a hurry so it wasn't too much of an issue. Unfortunately the shellac manicure wasn't the neatest one I've had an the polish on my nails chipped within less than a day.