I turned up a little early and was greeted by Natalia who offered to start my treatment straight away. She sat me down and we had a consultation as it was my first visit. I was then taken to the treatment room and invited to get ready and lie down. The massage was the best I’d ever had. It was so soothing and relaxing. Natalia was fabulous and made a point of telling my what she was going to do and making sure I was comfortable. Her manner throughout was lovely. Thank you!