The salon text the day before the apt to cancel due to potential covid outbreak & advised they would contact me to rearrange. I didn’t receive any further communication from them. I saw on their instagram page they reopened, however no one contacted me to rearrange the apt. I had to call the salon to enquire what the status was. Unhappy with the customer service I have requested a refund. It’s a shame, on previous apt’s the work has been great, the customer service & communication let’s it down.