I am greeted by name. All the staff are welcoming and pleasant. They remember your preferred cut. It is more like visiting family than going to the hairdresser’s.
Ellie was great! She understood what I was aiming for, and propose a different approach to what I was actually thinking when I got there. It was better than I expected. Throughout the cut she kept checking in and explaining what she was doing. She was very friendly and attentive. Very good!