Our spa day was cancelled last minute so we had to rearrange to use our voucher. Whilst I had paid for a 50 minute treatment (which i was so looking forward to) I was out within 20 minutes?!. I couldn’t tell because there wasn’t a clock in the room but my mother had been waiting and was shocked to see me. What a waste of money?! There was clearly a mix up but staff were unapologetic when we questioned this. The facilities weren’t the best, no soap and loo roll in the loos and water all over the seats in the relaxation room. Quite creepy men in the jacuzzi too which wasn’t fun, but then again it is mixed sex some days.