I booked through the app an hour and had to pay un advance and received a call the day after from the venue to change the booking. I had to wait more than 20 min to be served, without any kind of explanation for the delay or apologise. The venue is not easy to fin if you haven't been before to chelsea health and spa before. I had dermarolling face done, quiet painful. Can't tell about the results by now as I'm supposed to start seeing changed after one week.
The establishment is gorgeous and very professional. My skin feels amazing! The service is exceptional and Maria is so wonderful. I will recommend this to all my friends.