The staff were very friendly and there was a nice balance between chatting to the therapist but also being able to just sit and relax.
They have very comfortable massage chairs for use during foot treatments.
Only downsides were a limited choice of nail polish colours (I probably have more at home!) and the fact that the appointment time I booked and paid for online had to be changed because that slot was "no longer available".
Received a warm welcome and offered water while I filled out a quick questionnaire. Was then take to the pleasant massage room where soft comfy towels were provided. The massage was great. Realised how much tension I had. Felt 100 times better when I left. Would definitely have another