When booking your day make sure you find out about available classes as you need to book a week in advance. I was not told about this and the few classes there were were booked , also there wasn't anything of any real high energy.
The reception staff need more "guidance" as the attitude could have been better (a bit "rude" at times). It also appears that they are supposed to do everything from reception to snack bar.
As a spa "experience" i expected to have towels provided but these were at an extra cost, and also water available other than the1 glass offered after the massage.
i did not feel inclined to pay for a lunch in a very congested area by reception.As another reviewer stated certain areas could do with a re-vamp.
The treatment was ok.
All in all it was not a Spa experience "day" though I did feel relaxed after my massage.
My best friend and I really enjoyed the experience at Solihull. Everyone was friendly, and the therapists were excellent. We were in the gym and the equipment is in good working order, and tried a couple of classes which we booked prior to arrival - they were good fun too. If you want to try a class it's best to call a week before you go, get a schedule and book ahead as you are unlikely to get in on the day. The cafe serves good food, limited menu but fine for lunch. I was surprised however that now you have to pay a small charge for using the robes and slippers which didn't used to apply. Even so it was a good day out for us both.
Lovely day- had use of all facilities! Loved walking around in the fluffy dressing gown and slippers! Had a good work out in the gym followed by some relaxtion by the pool then on to the facial- my skin felt so smooth and has such a glow to it now, i even brought the cleanser and toner they used it was that good! Had a lovely head massage! Was such a lovely day spent with my mother and sister will definatly recommend and will be visiting again soon!
had a great girly night out with out hubby and kids realy relaxing evening great massage then sauner made great use of swimming baths and there fresh orange juice wont be beat cant wait to have another visit
Our 2 for 1 Pamper Day was a great success. All the staff were friendly and helpful, and everywhere was clean. The gym was well equipped and the pilates class we attended was a highlight - well instructed and very popular. The pool is a fair size although the steam room and jacuzzi are a little small - not a problem if you go during the day rather during peak times. The swedish shoulder, neck, back and scalp massage we had at the end of our visit was absolutely excellent and we left feeling relaxed and happy. I'd recommend it to anyone.