Booked a Brazilian hotwax, was given a Hollywood without being told of any change. This is a more expensive treatment than what I had booked. I was then told to pay another £10 even though I had already paid £25 through the app. I was asked for what type of wax, I said hot wax, she then used strip wax, and then hot wax, (weird combination to use) when I questioned the too high a temperature she dismissed this and said it’s how it’s supposed to be. Aside from being swindled, there was still hair left, awful job that wasn’t finished. I was also told I couldn’t remove my underwear, I didn’t realise professionals were scared of vaginas.
Never mind Treatwell more like Treatbad