The Beauty Clinic - Kingston Reviews
128b London Road, Kingston Upon Thames, London, KT2 6QJ
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341 reviews
I arrived 15' earlier and the woman immediately started my threading without any problem.She was really nice and she tried to make me feel comfortable speaking a little bit with me before she started and helping me find the best position.I don't have many experiences with threading but I think the treatment was good(eyebrows+upperlip):I explained what shape I would have like and she firstly just wet the zone with a piece of cotton and at the end she applied some aloe gel.
Treatment by Sam•Facial Threading
I will not be returning to the beauty clinic Kingston. My haircut was absolutely beautiful and for this alone i would have given 5 stars and i would have wanted to go back in the future. However I paid on treatwell my £35 cut, wash and blowdry and on arriving at the shop and telling the hairdresser how i would like my hair i was informed this is a "restyle" which it was slightly shorter than i normally get it - but the same style. They advised me that i would have to pay more for the blowdry but that the restyle would cost the previously paid £35. I asked twice how much more and they did not answer me only said we will deal with it after the hair cut - if they had advised me i wouldn't have went forward with this.
I expected to pay a further £10 maybe upon leaving the store i was told i should have been charged an additional £40 but that they would only charge me £30.
Outside of a very well known salon i do not know any hairdressers who charge £40 to blow dry hair.
On the website there is a time guideline of 1.5 hours which my haircut wash and dry was well within by 20 minutes.
Feeling obliged i paid the money and left.
I really value transparency with treatwell and with the treatments i choose on this site.
I was not sure whether it was the clarity on the website or the salon itself but regardless i paid £65 for a haircut and blowdry and left feeling ripped off.
It is a small and not well known salon with 2 chairs. I avoided the large branded salons because i did not want to pay this amount to have my hair done.
I will unlikely be using either treatwell or this salon in the future as it has left me extremely untrusting of the whole thing.
This would have been a very positive experience if not for this. I always have my hair cut the same way and have been to numerous other salons - through treatwell and booked online and never had this happen. I think it is an absolute disgrace and left feeling as though i had been robbed.
Styled by Sam•Ladies' Haircuts
Was lovely, just what I needed! Hope to be back for more soon!
Treatment by Sam•Deep Tissue Massage
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