Very professional, welcoming and relaxing experience. My aromatherapy massage with Lauren was extremely relaxing and she was very attentive to my needs. The facial with Francesca was also excellent, my first ever facial so she talked me through the process and gave great advice on my skin care routine and needs. I felt great afterwards!
The wax overall got rid of almost all of my hair. However the venue itself was not very clean. A lot of the equipment/the room hadn’t been cleaned in a while and was dusty and a bit grimy. Liz was very nice and chatty. She used a wax device to layer the wax on my skin before using strips to remove the hair. The device was taken from a plastic box and immediately applied to my skin - she didn’t clean or sanitise it before. It also wasn’t hot enough making the wax incredibly painful