The Beauty Hideout Reviews
Hilton Double Tree,, Festival Way,, Stoke-on-Trent, ST1 5BQ
Check availability and book onlineReviews are written by customers after their visit.
1887 reviews
I went here on a whim and only booked the night before. Even so, they were happy to accommodate me and I booked via phone with Jasmin. She was really lovely and after having being messed around by another spa, I felt very happy and relaxed with my booking.
The staff I spoke to were all friendly and smiley. I had booked access to the pool and facilities as well, which would have been a lot better if it had not been half-term. The only negative about my experience was that when booking I was told I would have a consultation upon arrival, describing the various massages and which one I would like. Jasmin recommended the hot stone one which I was particularly keen to try. However, the 2 girls who treated us did not ask us anything of the sort and our treatments began without consultation. In fact I didn't even know I had had a Swedish massage until I got the email asking to write a review! I was disappointed but nonetheless have still rated it 4 stars.
Treatment by Tammy•Swedish Massage
This was our 2nd visit to Jasmine Olivia and was only for a massage. It was a great massage. Will be back.
Hot Stone Massage
Well needed massage. Charlotte was very understanding and professional. I felt relaxed and booked again for next week. One of the best massages I've had! Thank you
Swedish Massage
I had a bit of wait and unfortunately the desk isn't manned so I had to go looking for someone after waiting ten minutes. I was very happy with the treatment I received thanks again Carly.
Eyebrow & Eyelash Tinting
Always pleased. Lovely nails again. Have loads of comments about how nice they look. Thanks Katrina.
Treatment by Tammy•Other Nail Extensions & Overlays
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