The lady who did my nails was very kind, but obviously not experienced in this type of service. What normally takes less than an hour, took two and the end result was very rough. I feel badly that she was put in that position as management should have known better.
C L applied good firm pressure on my shoulders to work into the knots. After care advice was also given and I have adjusted my computer workstation based on this to encourage a good working posture. I will book again as I feel this is helping.