The Beauty Hideout Reviews
Hilton Double Tree,, Festival Way,, Stoke-on-Trent, ST1 5BQ
Check availability and book onlineReviews are written by customers after their visit.
1949 reviews
Friendly and accommodating staff. A great balance of professionalism and personality. Almost looking forward to the pain on the next visit!
Treatment by Jasmin•Sports Massage
My experience was a little unpleasant. The ambiance was noisy u could hear several conversations coning from outside including the staff.
The lady who attended to me appeared not interested in conversation I felt uncomfortable with this
Treatment by Tammy•
Ladies' WaxingShow all…
I went here on a whim and only booked the night before. Even so, they were happy to accommodate me and I booked via phone with Jasmin. She was really lovely and after having being messed around by another spa, I felt very happy and relaxed with my booking.
The staff I spoke to were all friendly and smiley. I had booked access to the pool and facilities as well, which would have been a lot better if it had not been half-term. The only negative about my experience was that when booking I was told I would have a consultation upon arrival, describing the various massages and which one I would like. Jasmin recommended the hot stone one which I was particularly keen to try. However, the 2 girls who treated us did not ask us anything of the sort and our treatments began without consultation. In fact I didn't even know I had had a Swedish massage until I got the email asking to write a review! I was disappointed but nonetheless have still rated it 4 stars.
Treatment by Tammy•Swedish Massage
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