I arrived early for my appointment, and another client was outside who said they had already buzzed the salon, so I didn’t re-buzz as assumed you were busy with a client. I received a call where I was made to feel silly for not buzzing, then after receiving my patch test and while I was still obviously in ear-shot, you started to talk to your other client about how I was late and making me sound like an idiot. Very unprofessional, and made me feel really unwelcome.
Ailsa did a great job of my nails at short notice of booking. She was so friendly and welcoming and the Beauty Hive was lovely and clean. Will definitely be back!