The Beauty House by Champneys Reviews

23 Market Place, St. Albans, Hertfordshire, AL3 5DP

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Reviews are written by customers after their visit.

4.4
184 reviews

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Written by our customers, so you know what to expect at each and every venue.
Amber, who I saw was lovely and I felt relaxed
Really helped ease tension after a hectic few days at work. Thank you Katie!
Collette was incredible. She listened to my needs and targeted my tense areas with care and consideration. Will definitely be rebooking.
I am very happy with my eyelash extensions. The therapist who did my treatment was really lovely and made sure I was comfortable throughout the appointment. I will definitely be going back, and I would recommend this treatment to other people.
The receptionist was clearly unhappy in her job, moaning about having to answer the phone & saying how much she’d like to leave. I’d made my booking via the treatwell website & secured the booking with my credit card, however the receptionist said their system wasn’t live with Champneys so my booking wasn’t shown on their system. Although I showed her the booking on my phone she asked me the same questions at least 3 times; had I paid? What was my name? What treatment did I want?......to the point where if I hadn’t already paid I would have left. All this was done quite loudly & so was not the pleasurable experience I had expected. They booked me in half an hour after my original planned booking which was fine & the actual head massage was lovely, but by this time it’d kind of lost its magic.
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