Facial was professionally done, extremely relaxing, and my skin was glowing and clear afterwards. I specifically asked for a mask I had previously but was not actually used- bit annoying. The facial massage was lovely and I almost fell asleep.
Gel removal was very good- never seen them come off so easily! No cuticle work was done and no moisturiser provided. Gel nail painting was even and provided 3 coats for good coverage. Staff were friendly and professional and provided magazines and a drink.