I have been going to the beauty rooms for many years, the staff are all very friendly and make you feel so comfortable....Nothing is too much trouble for the staff, on 1 occasion I forgot to book my routine once a month wax and tint, I phoned on the day and the salon was fully booked, however Kathleen invited me to attend at the close of business and she fitted me in although I wouldnt make an habit of doing that (LOL)....I wiould highly recommend at trip to the beauty rooms.....You wont be dissapointed!