The facilities are pretty great at this place — which is the only positive, to be candid. The technician has the lowest energy — 20 minutes in, I got an actual headache from how tense things felt between her and myself 😬 Overall, it was a rather depressing experience, with very average quality of nail care. I realize how friendliness and other positive sentiments can be harder to communicate, with a mask on, but a bit of warmth and a tiny yet genuine smile can sure make a difference.
I arrived at the salon a disheveled mess as I had been caught in a rain storm. Jess was so lovely and even offered to have my jumper put in the tumble dryer. The whole experience was excellent, from the warm welcome to the quality of the cut. I highly recommend this salon.
Great place, lovely atmosphere, very classy, clean and customer focused. I enjoyed a cup of tea. Jess was really good and picked up what I wanted. She is efficient and friendly, made me feel comfortable. Haircut was as I wanted it. Thanks I’ll be back.