Extremely friendly, experienced therapist and accommodating staff in the salon upstairs. Great results were achieved. It was my first hollywood wax and was quite nervous but the therapist put me at ease as soon as I arrived.
As someone who has never had a waxing experience beforehand, I'm not sure how useful this review will be... But in general, I was very pleased - not only did Laude help me to feel at ease (I was extremely nervous) but she did a fantastic job at it too! She also gave some aftercare advice, which was greatly appreciated. It was virtually painless, and there were no left-over hairs (not sure that this happens?).
It's street presence is not an obvious one, which I was thankful for - for those who are feeling embarrassed about what they're about to do, have no fear: it will look as if you're going for a haircut!
The only disappointment was that there were no toilet or shower facilities on site, otherwise everyone was very friendly, and the job was done to excellence!