Welcoming, he asked questions about any problem area, which i said I had none, and just wanted an all over deep body tissue. He did not do my arms and when I asked why, he said he had asked me if there was any area i wanted him to focus on. I repeated that there was not, hence the request. There was music playing and he did not speak at all during the massage like I have found others do - ie about my comfort/discomfort or about any about knots/tensions. The massage okay. would not return.