I really don’t like leaving bad reviews but anyone with thick hair I would encourage you not to come here for your wax! I usually get hot wax as I find it pretty quick and less painful, but the beautician started off with strip wax - this would have been fine but she was having difficulty pulling the wax and hairs out, going over the same areas multiple times which was really painful. She eventually moved to the hot wax which she was able to remove, but rather than pull it off quickly like normal, she slowly twisted and pulled along. It was agony as it was like pulling out tiny clumps at a time.
The leg wax was fine but I’ve been left with lots of patches that she missed (including waxing my toenail not my toe!). The upper lip and underarm are fine.
The room was also absolutely freezing so I was literally shivering by the end - I wasn’t given a towel so that didn’t help. The staff were nice enough but maybe undertrained.
The good thing was it was all over within an hour! It was slightly cheaper than I pay elsewhere - but really not worth the price difference for me!