it was a wonderful experience . We arrived a little late because we took the wrong train, but the girl at the reception (sorry, I don't remember my name) gave us a very good option to enjoy the massage and the facilities. Many thanks for everything
Hotel was clean, staff were very friendly and the bed was ridiculously comfy however we were located in room 817 which must have been beneath the dining room or similar as we could hear chairs scraping as we were trying to go to sleep and they started up again when breakfast began service.
The spa wasa massive disappointment due to lack of facilities. Could barely call it a spa - it had a jacuzzi and a steam room. Generally the hotel is very small, not a great deal of atmosphere in the bar.
We love the hotel and the hospitality of the staff. My group had a great weekend. We love the special decoration made for the birthday celebrants.
We did have some minor inconvenience during dinner but overall we had a great evening.
The SPA facilities was a let down as I was not expecting this to be really small. The treatment, however, was commendable and we all felt so relaxed.
I really want to thank Telvina and Valerie and the two other ladies who assisted my daughter and I; our mommy/daughter spa experience was fantastic! Their professionalism and kindness went above and beyond. Thank you Telvina for all your help!