The Chilworth London Paddington Reviews
55 Westbourne Terrace, Paddington, London, W2 3UY
Check availability and book onlineReviews are written by customers after their visit.
1347 reviews
Completely awful experience made worse by awful staff at the hotel
Treatment by Single Room
The staff were very friendly and welcoming and a great massage. This was followed by afternoon tea. My only feedback for the afternoon tea was that for a 5 star venue I would have expected loose leaf tea rather than tea bags. I also had to request for cream to go with the scones.
Other than that a nice venue.!
Treatment by Double Room
It was overall OK. The facilities were small and in my opinion it should be for two persons at a time. There is no pool and the receptionist seems to be the therapist as well
It's not good value for money 😕
Treatment by Double Room
The spa area and pool were small.
Our booking was constantly altered;
original booking, two people, spa session, treatments at the same time, in different rooms, and then lunch.
1. Changed to treatments one at 10am other at 11am.
2. Lunch changed to Afternoon Tea.
3. Kitchen shut down, no food available.
4. Treatments changed to both at 11.30 in a double room, with which we had no choice.
The treatments poor quality.
A glass of prosecco was given at my request.
Arrived 10.30am left 1pm.
Treatment by Double Room
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