When I entered the spa reception the therapist appeared to be getting instruction on how to do my facial. During the treatment some hair strands were getting rubbed over my face which was uncomfortable - when I mentioned this the therapist completely ignored me. I was also very aware of the therapists nails as she was doing the facial massage and the scalp massage part of the treatment was far too long. Overall an OK treatment - lovely products- but I don’t think I’ll return.
Great hotel and room. Food was brilliant. Staff really nice. Felt a bit rushed for my treatment whilst I was there. But it was nice. She could of slide down a bit