The Club Hotel & Spa, Jersey Reviews
Green Street, St Helier, Jersey, JE2 4UH
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419 reviews
After what sounded like a wonderful relaxing experience for £85 regrettably I feel underwhelmed and overcharged.
My wife and I were shown to what was in effect a private steam room with 2 seats (not much smaller than the Salt Room in the thermal suite which was free of charge). We were provided with a bowl of salt to rub into ourselves before showering off and a bowl of "mud" that we were also told to apply ourselves.
There was no "relaxing music" playing and the "stars above" were a few lights
Treatment by Rasul•Rasul and Mud Treatments
Christina and Freya were thoroughly professional and really new their craft very well. They are superb
Relaxing Massage
Facilities were cramped, with customers bags & towels on the floor. Hardly any space to get changed & changing room way too hot. Floor was wet. Shower didn't drained fast enough which flooded the floor.
Massage was ok but it certainly was not an experience, felt a little bit mechanical- feet & neck weren't massaged.
Confusion with pricing too. When I enquired I was told massages were £89 but when paying we were told the price had gone up, no explanations as to why & we were charged £98.
Aromatherapy Massage
The thermal sweet is misleading.. the Pool is considerably low in temperature.. it should be much warmer if you're advertising as a Thermal suit!! I said this on my previous visit. As did my other customers. Yet on my return.. the pool was still far too cold. Your so called " Salt Room " is a gimmick. It's a room. That's it. The steam room smells strange. No essential oils or anything. I'm a Pool Engineer by trade. The Pool IS TOO COLD!
Rasul and Mud TreatmentsShow all…
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