The spa and hotel were a treat for my wife's 50th birthday. The hotel was very accommodating in dressing the room with ballons, flowers etc and the spa treatments were excellent.
The Spa experience was amazing but the hotel was disappointing. We have stayed there now 4 times, previous experience was far superior. No nice touches anymore just as an example we were charged for the nibbles with our drinks £2.20 for crisps not even a pack in portion.
The little things were missing e.g. pillow under your legs while lying down, not given any details of the products used, no heated blanket. For a treatment of 55 mins only received 45.
Compared to other spas in Jersey it is a cramped reception room to complete forms & after the treatment felt ushered out to receive a cup of water once again in the cramped reception.