The Club Hotel & Spa, Jersey Reviews

Green Street, St Helier, Jersey, JE2 4UH

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Reviews are written by customers after their visit.

4.5
450 reviews

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Written by our customers, so you know what to expect at each and every venue.
The Spa experience was amazing but the hotel was disappointing. We have stayed there now 4 times, previous experience was far superior. No nice touches anymore just as an example we were charged for the nibbles with our drinks £2.20 for crisps not even a pack in portion.
The little things were missing e.g. pillow under your legs while lying down, not given any details of the products used, no heated blanket. For a treatment of 55 mins only received 45. Compared to other spas in Jersey it is a cramped reception room to complete forms & after the treatment felt ushered out to receive a cup of water once again in the cramped reception.
Many thanks to everyone at The Club Hotel & Spa ! We had an amazing day, therapists and treatments where amazing, lunch at Bohemia was incredible. Highly recommended 😀
The massage I received from Christina was probably the best massage I’ve ever received. As a new Mummy, this was very much needed! Thank you x
Mud rasul was great and very relaxing. Unfortunately the main spa area was lacking the same atmosphere. The pool is very nice but the salt room was broken and the shower was not working at first. I headed in a screw,tape and sharp metal fixing which was all on the floor and could have been stepped on. For the price you pay for an overnight stay I would think it could be better. The staff are lovely but let down by the facilities somewhat. I'm sure it will all be sorted.
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