I didn’t get the treatment described on the website in the slightest! Didn’t get the hand and arm massage, cuticles weren’t done or much filing. The nail polish wasn’t gel, and the nail polish was all wrinkly after half an hour of having it done, my therapist then sprayed my nails with a setting spray to help it dry quicker, then walked away and left me to sit and wait as she said that it was the end of her shift!
I really enjoyed the experience - the morning was a little spoiled by families (probably staying overnight) bringing young children down to the pool area at the start of the morning. Some of these adults were as noisy as the children they were with! I am a teacher, so used to this, but I had booked the spa morning as an escape from school life ... The facilities were excellent (relaxation room a little hard to find, but a great space) and the massage was wonderful.